Need Assistance?
Call Us At:
936-441-9100 | 800-9-CONROE
Service Department:
Call Us At:
936-442-4384 | 936-442-4385
Service Department Hours
Monday – Friday: 7:00am to 7:00pm
Saturday: 7:00am to 4:00pm
Closed Sundays
Service Testimonials
See what our customers have to say about Gullo Mazda’s Service Department!
Rocky and Dan are always very helpful and I appreciate their thoughtful service. This is my second Mazda serviced here and I would recommend them to any one. The manager of the Gullo Parts Deptartment has been very helpful finding parts also. Gullo has a great team in Conroe.
— Scott
They are always courteous and do the job right the first time. Best dealer repair place I have ever been, and I am 80 years old.
— Alan
Got me in and out.
— Lori
Always friendly and courteous.
— Darrell
Made sure that my car was fixed correctly the first time.
— Kenneth
Very friendly and helpful. Pointed out things that I needed to do in the near future to keep my car’s maintenance current.
— John
It is a combination of everything. They are great!
— Sharon
They are very professional while still being very kind, that’s a great mix. They always provide the service that is needed and in a timely manner.
— Bernadette
Made me feel like timely repair was a priority (valued my time).
— Scott
Everything they do is really good and then some. I cannot tell you how happy and overjoyed I am that I chose Gullo to purchase my Miata from. I just can’t say enough good things about these wonderful, helpful people and their dealership. The one thing the dealership did really well was help me buy my beautiful spunky Miata on Valentine’s Day 2011. I have not regretted a moment thanks to Mazda craftsmanship and Gullo Mazda. Thank you for being perfect in every way.
— Susie
The people at this dealership have always been fantastic. I started coming to this dealership 6 years ago when I moved to the area and have always been impressed with how I’m treated.
— Jeffrey
I was never guessing about where repairs were. I was in the loop the whole time.
— Thomas
They were honest.
— Jim
I was immediately greeted by the Service Manager, Rocky Rutherford and when I told him what I wanted done, he said it would be done and all else checked out.
— Anne
Very responsive to requests and very efficient.
— Ian
I bought a 2009 Mazda 6 from Munday in 2008 and had nothing but problems. After my experience with Gullo, my faith is renewed.
— Anthony
Regarding tires, Rocky was very helpful.
— Marla
I purchased my vehicle at Joe Myer’s Mazda and have been taking the car to them for service since 2007. However, the last time I went, they lied to me — I don’t like liars. This is what I needed done to my car: oil change, check fluids, rotate tires, Texas vehicle inspection, and determine & repair the “Engine Check Light”. I expected the service time to be 4 hours. I was flabergasted when the car was fixed in LESS than an hour.
— Patsy
Rocky Rutherford was on the scene by the time I exited my car. Very nice and prompt. Kept me informed. It has been over a week, and everything is working fine.
— Jim
Best customer service I have ever recieved from the service side of a dealership.
— Matthew
The service manager is outstanding at the Mazda dealership in Conroe, Texas.
— Rena
I waited the time out in the courtesy room, they came and got me when it was ready. I actually waited less than I was told it would take, so, thank you.
— Stacy
Helped me get a loaner car when I had my tint put on my vehicle. I work in Houston and would have had to take time off from work, but the dealership got me a loaner and it was great customer service!
— Eric
They do what is right.
— Mike
I really appreciated the service person calling my attention to a tire that had a bubble on it. I would never had noticed this if it hadn't been called to my attention.
— Joyce
Gullo Mazda treats customers courteously, professionally, and with respect. I've been a long-time customer of this dealership and it is without a doubt in my mind, one of the best I've ever dealt with in my 68 years!
— Ruth
They are always very prompt, they usually offer me several options for service appointments when I call, and I have never experienced my car not being ready when I was told it would be.
— Dale
Very courteous and rapid service.
— Connie
My vehicle was repaired quickly with a good explanation for the reason for the repair.
— William
Great staff at Gullo Mazda. I have always had a great experience with Rocky & his staff. He goes above and beyond to make sure the customer is happy!
— Kelly
The service consultant was very polite and took care of all my problems. A few days later I called him about some information I needed for where I work, and he was very helpful.
— Mary
Great service...great people!
— Adrian
The service department is outstanding. I have never had to wait, questions have been immediately answered and everyone is friendly and eager to help.
— Lawrence
It was only an oil change and tire rotation. You always perform a fast and friendly service and it is well noticed among Mazda owners.
— Pam
They made sure we left happy.
— Christopher
Aside from the excellent service, the staff is really friendly.
— Catherine
Their friendliness was over the top. I have never had such a good experience dealing with warranty work before even with the part mix-up. Rocky was very kind and apologetic.
— Dana
The reasonable amount of time it took.
— Alan